The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
May. 19, 2026
Filed:
Nov. 07, 2024
Nice Ltd., Ra'anana, IL;
NICE LTD, Ra'anana, IL;
Abstract
A computerized-method for prioritizing migration sequence of data files of an application from a source-storage in a source-system to a target-storage in a target-system in a contact center. The computerized-method includes a) for each data file with customers interactions data in the source-storage that has been marked for migration: (i) retrieving metadata of the file; (ii) retrieving agents details; (iii) identifying attributes related to customers interactions operations in the metadata of the file; (iv) receiving a configuration of weights and rules files. The configuration of weights and rules files includes attribute-type associated to each attribute, (v) normalizing value of each attribute based on a preconfigured formula that is related to the associated attribute-type; and (vi) operating a file-priority-score module to score priority of the file based on the normalized value of each attribute in the attributes; and b) migrating files to the target-storage based on their score of priority.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile