The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
May. 12, 2026
Filed:
Jun. 30, 2023
Amazon Technologies, Inc., Seattle, WA (US);
Rahul Ajay Nafde, Lynnwood, WA (US);
Pawel Boguszewski, Edmonds, WA (US);
Hitesh Kathuria, Bothell, WA (US);
Shivi Verma, Santa Clara, CA (US);
Sachin Shahurao Chitale, Redmond, WA (US);
Sharon Holmes, San Diego, CA (US);
Charles Salmon, Seattle, WA (US);
Thayn Moore, Bothell, WA (US);
Joseph Sullivan, Seattle, WA (US);
Anshul Arun Agrawal, Bothell, WA (US);
Amazon Technologies, Inc., Seattle, WA (US);
Abstract
In a communication session, users start a chat, leave the conversation, and return later to continue chatting. The system enables dynamic linking of electronic conversations that may be out of chronological order. The system projects transcripts from earlier occurring conversations as a single long running communication session. The system uses graphs and immutable nodes to model a chain of conversations to recreate the long running communication session. Users resume previous conversations with the context, metadata, and transcripts carried forward. Users do not need to repeat themselves when they return to a chat and agents have access to the entire conversation history and metadata.