The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
May. 12, 2026

Filed:

Nov. 20, 2023
Applicant:

Lenovo Enterprise Solutions (Singapore) Pte. Ltd., New Tech Park, SG;

Inventors:

Shyam Sareen, Cary, NC (US);

Rod D. Waltermann, Rougemont, NC (US);

Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
H04L 41/0663 (2022.01); H04L 41/0686 (2022.01); H04L 41/16 (2022.01); H04L 43/0811 (2022.01);
U.S. Cl.
CPC ...
H04L 41/0663 (2013.01); H04L 41/0686 (2013.01); H04L 41/16 (2013.01); H04L 43/0811 (2013.01);
Abstract

A method for providing a backup connection to a computing device for remediation after detecting network connection loss includes determining that a computing device has lost a network connection to an off-site management server. The method includes establishing a backup connection to a local server in response to determining that the computing device has lost connection to the off-site management server. The backup connection is a wired connection or a wireless connection and the local server is located on-site with the computing device. The method includes diagnosing, using a connectivity problem tool executing at least partially on the local server, a problem with connectivity between the computing device and the off-site management server, identifying, using the connectivity problem tool, one or more solutions directed at restoring connectivity between the computing device and the off-site management server, and executing the one or more solutions.


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