The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
May. 05, 2026
Filed:
Sep. 05, 2023
International Business Machines Corporation, Armonk, NY (US);
Arif Ege Or, Cracow, PL;
Tymoteusz Gedliczka, Cracow, PL;
Umit Bektas, Cracow, PL;
Aleksandra Szostak, Cracow, PL;
Andrei Nosatîi, Cracow, PL;
International Business Machines Corporation, Armonk, NY (US);
Abstract
From a mobile device a voice message text can be received for a voice message provided by a user for a phone call initiated by the user. Context information pertaining to the phone call can be received from the mobile device. Sentiment data can be generated by performing a sentiment analysis on the voice message text. A severity of an event to which the phone call pertains can be determined based on the context information and the sentiment data. An action can be selected based on the severity of the event to which the phone call pertains. Performance of the action can be initiated.