The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
May. 05, 2026
Filed:
Jan. 30, 2023
Salesforce, Inc., San Francisco, CA (US);
Shubham Mehrotra, Santa Clara, CA (US);
Zachary Alexander, Berkeley, CA (US);
Shilpa Bhagavath, Mountain View, CA (US);
Gurkirat Singh, Elk Grove, CA (US);
Shashank Harinath, Mountain View, CA (US);
Anuprit Kale, Oakland, CA (US);
Salesforce, Inc., San Francisco, CA (US);
Abstract
Embodiments described herein provide a cross-lingual intent classification model that predicts in multiple languages without the need of training data in all the multiple languages. For example, data requirement for training can be reduced to just one utterance per intent label. Specifically, when an utterance is fed to the intent classification model, the model checks whether the utterance is similar to any of the example utterances provided for each intent. If any such utterance(s) are found, the model returns the specified intent, otherwise, it returns out of domain (OOD).