The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Apr. 28, 2026

Filed:

Dec. 05, 2023
Applicant:

Wells Fargo Bank, N.a., San Francisco, CA (US);

Inventors:

Victoria Lynn, Charlotte, NC (US);

Shelly Theriault Mcdevitt, Charlotte, NC (US);

Mark Farmer, Charlotte, NC (US);

Myranda Pierce, Charlotte, NC (US);

Gokarna Kc, Charlotte, NC (US);

Jeffrey Dufresne, Charlotte, NC (US);

Mark Pendergrass, Charlotte, NC (US);

Carrie Anne Hanson, Charlotte, NC (US);

Assignee:

Wells Fargo Bank, N.A., San Francisco, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 30/016 (2023.01); G06F 8/65 (2018.01);
U.S. Cl.
CPC ...
G06Q 30/016 (2013.01); G06F 8/65 (2013.01);
Abstract

Systems, apparatuses, methods, and computer program products are disclosed for monitoring and tracking technical engagements between digital resources. An example method includes deploying a machine learning monitoring application to a computing environment comprising one or more of a computing device or a network channel and detecting an engagement metric associated with a target technology of the computing environment and a user account of the computing environment. The example method further includes generating name-value pair data representative of the engagement metric, the user account, and a timestamp token and generating a technical engagement score representative of a probability of a successful utilization of the target technology by the user account. The example method further includes initializing an actionable instruction set based on a comparison of the technical engagement score to a technical engagement threshold.


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