The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Apr. 07, 2026
Filed:
Aug. 30, 2023
T-mobile Innovations Llc, Overland Park, KS (US);
Nishant Makhija, Snohomish, WA (US);
Abstract
A method for automating media optimization for communication system providers using call analytics. The method includes monitoring activity of a user accessing an online platform of the communication system provider, and receiving a telephone call made by a caller to a call center of the communication system provider, the call being associated with an offer. The method additionally includes determining that an identity of the user accessing the online platform is the same as an identity of the caller. The method further includes providing feedback data to the communication system provider including the identity of the user, and optimizing a media experience hosted on the online platform of the communication system provider based on the feedback data.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile