The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Apr. 07, 2026

Filed:

Nov. 28, 2022
Applicant:

Servicenow, Inc., Santa Clara, CA (US);

Inventors:

Mayank Jain, Bangalore, IN;

Murali B. Subbarao, Santa Clara, CA (US);

Assignee:

ServiceNow, Inc., Santa Clara, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 17/28 (2006.01); G06F 40/279 (2020.01); G06F 40/30 (2020.01); G06F 40/55 (2020.01); G06F 40/58 (2020.01); G06N 5/04 (2023.01);
U.S. Cl.
CPC ...
G06F 40/58 (2020.01); G06F 40/279 (2020.01); G06F 40/30 (2020.01); G06F 40/55 (2020.01); G06N 5/04 (2013.01);
Abstract

A cross-lingual Natural Language Understanding (NLU) framework includes a cross-lingual NLU model that can be trained and tuned on a base language and one or more target languages, and subsequently be used to infer utterances in any of the supported languages. The present technique enables minimal, targeted fine-tuning of the cross-lingual NLU model in each language to be supported without negatively impacting prediction performance in other languages. Accordingly, the present technique reduces the resource costs in developing and maintaining a multi-language NLU (mNLU) framework and improves the scalability of the mNLU framework to support different languages.


Find Patent Forward Citations

Loading…