The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Apr. 07, 2026
Filed:
Jun. 15, 2023
American Express Travel Related Services Company, Inc., New York, NY (US);
Ashish Kumar Agrawal, Phoenix, AZ (US);
Srinivas K. Kumandan, Phoenix, AZ (US);
Robin Jain, Phoenix, AZ (US);
Abishek Jain, Bengaluru, IN;
Yogaraj Jayaprakasam, Phoenix, AZ (US);
Catherine Dzendzera, New York, NY (US);
Michelle Chambless-Ferguson, Phoenix, AZ (US);
Sean J. Tucker, New York, NY (US);
Christopher J. Haines, Paramus, NJ (US);
Jeff B. Li, Brooklyn, NY (US);
Apoorva Batra, New Delhi, IN;
Hector Flores, Phoenix, AZ (US);
Chirag Kathuria, Scottsdale, AZ (US);
Seerla Phani Praveen, Bengaluru, IN;
American Express Travel Related Services Company, Inc., New York, NY (US);
Abstract
Disclosed are various embodiments for compliance detection using natural language processing. Various embodiments include a computing device that can transcribe a sound recording of a transcript, where the sound recording can be representative of a telephonic call occurring between an agent and a client. The computing device can determine that the telephonic call included a discussion related to a regulated subject based on an analysis by a natural language processor of the transcript. The computing device can obtain a compliance rule based at least in part on the regulated subject of the telephonic call. The computing device can determine that the compliance rule has been violated using a natural language processor of the transcript. The computing device can also store various information related to the compliance violation.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile