The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Mar. 24, 2026
Filed:
Mar. 25, 2020
The Hotel Communication Network, Inc., Ottawa, CA;
Kevin Bidner, Ottawa, CA;
James M. Behmke, Boston, MA (US);
Abstract
The techniques herein are directed generally to managing hotel guest housekeeping within an automated guest satisfaction and services scheduling system. In particular, in the present disclosure, the techniques herein provide a method and system to allow guests to easily manage and schedule housekeeping services through the interactive interface. The interface may include various modal notifications regarding services, such as requesting the guest to enter their guest housekeeping preferences. The system then facilitates notification of a housekeeping services scheduler, and also allows the hotel to incentivize opting out of housekeeping services.