The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Mar. 17, 2026
Filed:
Oct. 18, 2023
Capital One Services, Llc, McLean, VA (US);
Deepali Jain, Bangalore, IN;
Shaktimaan Singh Sengar, Bengaluru, IN;
Capital One Services, LLC, McLean, VA (US);
Abstract
In some implementations, a system may obtain a transcript that includes interactions between a user and an entity. The system may extract a first quantity of key phrases from a first portion of the transcript that corresponds to an entirety of the transcript and may extract a second quantity of key phrases from a second portion of the transcript that corresponds to a subset of the entirety of the transcript. The system may assign one or more key phrases to one or more topics, and may calculate a topic frequency that indicates a total quantity of key phrases associated with the topic. The system may generate a third set of topics that includes one or more topics having a topic frequency that satisfies a topic frequency threshold.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile