The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Mar. 17, 2026

Filed:

Jun. 01, 2023
Applicant:

Qualtrics, Llc, Provo, UT (US);

Inventors:

Kristjan Arumae, Seattle, WA (US);

Zheng Zheng Xing, Bellevue, WA (US);

Recep Colak, Seattle, WA (US);

Assignee:

Qualtrics, LLC, Provo, UT (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 40/35 (2020.01); G06F 40/205 (2020.01); G06F 40/284 (2020.01);
U.S. Cl.
CPC ...
G06F 40/35 (2020.01); G06F 40/205 (2020.01); G06F 40/284 (2020.01);
Abstract

The present disclosure relates to systems, non-transitory computer-readable media, and methods for segmenting unstructured text into salient portions and identifying sentiments expressed in each segment. In particular, the disclosed systems utilize a segmentation machine learning model to segment unstructured text into salient portions and a sentiment identifying machine learning model to identify sentiments for each segment. Additionally, the disclosed systems determine a topic for each segment and associate it with an emotion label, a sentiment label or a predicted action label. In one or more embodiments, based on the topic associated with the emotional label, sentiment label or predicted action label, the disclosed systems determine and perform additional actions.


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