The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Mar. 17, 2026
Filed:
Nov. 23, 2022
Bank of America Corporation, Charlotte, NC (US);
Ramakrishna R. Yannam, The Colony, TX (US);
Emad Noorizadeh, Plano, TX (US);
Jennifer Russell, Dallas, TX (US);
Rajan Jhaveri, Plano, TX (US);
Bank of America Corporation, Charlotte, NC (US);
Abstract
A method for reducing response time of an utterance received in a multilingual chatbot system may be provided. The utterance may be received in a language other than a default language with respect to the multilingual chatbot system. The method may include receiving a request utterance from a remote user device and determining that the request utterance is not in the default language. In response to the determining, the method may include transmitting the request utterance, in parallel, to both a translational track for translating the request utterance and an intelligence track for translating the request utterance. The method may include computing a first intent of the translated request utterance at the translational track. The method may include computing a second intent based on a ML request utterance. The method may include determining that the first intent matches the second intent and following the determining, generating a response utterance.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile