The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Mar. 17, 2026
Filed:
Oct. 09, 2024
Level 3 Communications, Llc, Denver, CO (US);
Kevin Schneider, Black Hawk, CO (US);
Angela A. Rash, Severance, CO (US);
Troy G. Pohl, Longmont, CO (US);
Steven Burrell, Westminster, CO (US);
Matthew D. Schoenfeldt, Meridian, ID (US);
Shelli L. Hurd, Arvada, CO (US);
Level 3 Communications, LLC, Denver, CO (US);
Abstract
Novel tools and techniques are provided for implementing intelligent alert automation ('IAA'). In various embodiments, IAA receives alert/event feeds from several different alerting and ticketing systems via input Redis queues, and uses a triage system to determine whether to process the alert/event or disregard it. If so, IAA may create a flow instance, assign a unique instance ID, and place the flow instance in one of a plurality of jobs queues based on alert/event type and/or or source. An abattoir system retrieves a flow instance from one of the jobs queues (in order of the queue's priority), and processes the next node or step in the flow instance. The flow instance is placed back into the jobs queue for subsequent processing by the same or different abattoir system until no additional nodes or steps remain in the flow, at which point the flow instance is considered complete.