The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Mar. 10, 2026

Filed:

Apr. 13, 2023
Applicant:

Cisco Technology, Inc., San Jose, CA (US);

Inventors:

Domenico Ficara, Essertines-sur-Yverdon, CH;

Leo Caldarola, Morrens, CH;

Amine Choukir, Lausanne, CH;

Jerome Henry, Pittsboro, NC (US);

Ugo M. Campiglio, Morges, CH;

Arun G. Khanna, Sunnyvale, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04W 24/04 (2009.01); H04L 41/0654 (2022.01); H04L 41/0686 (2022.01); H04W 84/12 (2009.01);
U.S. Cl.
CPC ...
H04W 24/04 (2013.01); H04L 41/0654 (2013.01); H04L 41/0686 (2013.01); H04W 84/12 (2013.01);
Abstract

Client cooperative troubleshooting may be provided. A first computing device may receive, from a second computing device, a troubleshooting request in accordance with a troubleshooting capability protocol. Then the first computing device may signal troubleshooting aid messaging indicating troubleshooting is being performed and defining troubleshooting aid data. The troubleshooting request may then be performed in accordance with the troubleshooting capability protocol. The troubleshooting aid data may be received from a third computing device.


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