The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Mar. 10, 2026

Filed:

Feb. 06, 2024
Applicant:

Bank of America Corporation, Charlotte, NC (US);

Inventors:

Michelle Rodrigues, Jersey City, NJ (US);

Sivakumar Nagarajan, Plano, TX (US);

John T. Blackmon, Jacksonville, FL (US);

Ryan W. Barnes, Chandler, AZ (US);

Babu Kannan, Pennington, NJ (US);

Saravana Prakash Kumaresan, Plainsboro, NJ (US);

Tai Nguyen, Plano, TX (US);

Carla M. Jans, Charlotte, NC (US);

Lauren E. Schuler, Waltham, MA (US);

Assignee:

Bank of America Corporation, Charlotte, NC (US);

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
H04L 67/55 (2022.01); G06F 3/0482 (2013.01); H04W 68/00 (2009.01);
U.S. Cl.
CPC ...
H04L 67/55 (2022.05); G06F 3/0482 (2013.01); H04W 68/005 (2013.01);
Abstract

A system for utilizing push alert notifications resident in an auto-dialer is provided. The auto-dialer may include a notification/dialing list of push alert notification recipients, an outbound orchestrator utility for receiving a list of the recipients, and a notification service utility. The outbound orchestrator utility may initiate a push alert notification for a member including instructions to send the push alert notification to the notification service utility, and displaying an actionable viewing screen that prompts the member to accept the scheduled time or to schedule a different time. When accepted, a selection is received that accepts the scheduled time for the future call and transmits a confirmation instruction to execute the scheduled call. When the selection declines the scheduled time for the call and re-schedules a new time for the future call, the instructions transmit an instruction to the auto-dialer to execute the future telephone call at the new time.


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