The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Mar. 10, 2026

Filed:

Feb. 13, 2024
Applicant:

Cisco Technology, Inc., San Jose, CA (US);

Inventors:

Tarun Raheja, Philadelphia, PA (US);

Raunak Sinha, Los Angeles, CA (US);

Will Healy, Riverside, CT (US);

Jayanth Srinivasa, San Jose, CA (US);

Advit Deepak, San Jose, CA (US);

Ramana Rao V. R. Kompella, Foster City, CA (US);

Ali Payani, Santa Clara, CA (US);

Assignee:

Cisco Technology, Inc., San Jose, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 16/2453 (2019.01); G06F 16/2452 (2019.01); G06F 16/332 (2025.01); G06F 16/9032 (2019.01);
U.S. Cl.
CPC ...
G06F 16/24539 (2019.01); G06F 16/24522 (2019.01); G06F 16/332 (2019.01); G06F 16/9032 (2019.01);
Abstract

In one embodiment, a method for a cache-generated frequently asked questions page includes converting a received query into a set of embeddings and performing a semantic searching operation based on information contained in the set of embeddings against a cache of question and answer pairs. The method further includes returning a stored answer to the received query responsive to a determination that a particular question and answer pair in the cache of question and answer pairs meets a threshold similarity level for the information contained in the set of embeddings, the stored answer derived from the particular question and answer pair and performing a large language model operation to generate an answer to the query responsive to a determination that no question and answer pair in the cache of question and answer pairs meets the threshold similarity level for the information contained in the set of embeddings.


Find Patent Forward Citations

Loading…