The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Mar. 03, 2026
Filed:
Dec. 08, 2020
United Services Automobile Association (Usaa), San Antonio, TX (US);
Sean C. Mitchem, San Antonio, TX (US);
Curtis M. Bell, San Antonio, TX (US);
Qunying Kou, San Antonio, TX (US);
Michael J. Maciolek, Boerne, TX (US);
Donnette Moncrief Brown, San Antonio, TX (US);
Cory A. Matheson, Celina, TX (US);
Yevgeniy V. Khmelev, San Antonio, TX (US);
Janelle D. Dziuk, Falls City, TX (US);
United Services Automobile Association (USAA), San Antonio, TX (US);
Abstract
A hierarchical artificial intelligence (AI) system may comprise a maestro AI and one or more specialized AI's. The maestro AI may determine a first communication from a user device. Based on the first communication, the maestro AI may determine a first specialized AI configured to respond to the user device. The maestro AI may route the user device to the first specialized AI. The maestro AI may determine a second communication from the user device. Based on the second communication, the maestro AI may determine a second specialized AI configured to respond to the user device. The maestro AI may route the user device to the second specialized AI. The maestro AI may send the second specialized AI at least a portion of a communication between the user device and the first specialized AI.