The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Mar. 03, 2026
Filed:
Dec. 05, 2024
At&t Intellectual Property I, L.p., Atlanta, GA (US);
Masoor Ramesh, Cumming, GA (US);
Kim Haislip, Stone Mountain, GA (US);
AT&T Intellectual Property I, L.P., Atlanta, GA (US);
Abstract
Aspects of the subject disclosure may include, for example, receiving a user prompt relating to one or more tickets stored in a database, transmitting the user prompt to an LLM to derive a database access query, after the transmitting, obtaining the database access query from the LLM, sending the database access query to a query service to retrieve ticket-related data from the database, based on the sending, obtaining retrieved ticket-related data from the query service, and causing the LLM to generate a response to the user prompt using the retrieved ticket-related data. Other embodiments are disclosed.