The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Feb. 17, 2026
Filed:
Jul. 03, 2023
Bank of America Corporation, Charlotte, NC (US);
Elvin Crabbe, Waxhaw, NC (US);
Teron Douglas, Marietta, GA (US);
Brian Prezgay, Charlotte, NC (US);
Brian P. Gray, Matthews, NC (US);
Tushar Jain, West Hills, CA (US);
Stephen T. Shannon, Charlotte, NC (US);
Lee Aaron Jenkins, Fort Mill, SC (US);
Kalyani Deshpande, Charlotte, NC (US);
Bank of America Corporation, Charlotte, NC (US);
Abstract
Arrangements related to resource allocation are provided. A computing platform may receive a client request, and may input, into a resource allocation model, the client request, to identify one or more available resources for processing the client request. The computing platform may send, to user devices of the identified one or more available resources, requests to process the client request. The computing platform may receive, within a predetermined period of time, a response from at least one of the one or more available resources, indicating acceptance of the request to process the client request. The computing platform may select one of the one or more available resources, and may configure a virtual assistance session between the client and the selected resource to facilitate processing of the client request.