The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Feb. 10, 2026

Filed:

Jun. 29, 2023
Applicant:

State Farm Mutual Automobile Insurance Company, Bloomington, IL (US);

Inventors:

Aaron Williams, Congerville, IL (US);

Joseph Harr, Bloomington, IL (US);

Scott T. Christensen, Salem, OR (US);

Ryan M. Gross, Normal, IL (US);

Assignee:
Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 50/163 (2024.01); G06Q 10/20 (2023.01); G06Q 30/0601 (2023.01); H04L 51/02 (2022.01);
U.S. Cl.
CPC ...
G06Q 50/163 (2013.01); G06Q 10/20 (2013.01); G06Q 30/0611 (2013.01); H04L 51/02 (2013.01);
Abstract

A computer system for sump pump monitoring and repair service provider notification may include one or more processors configured to: detect that a sump pump is faulty, transmit a prompt for service quotes to a machine learning (ML) chatbot to cause the ML chatbot to: request sump pump replacement or repair services from one or more service providers, receive cost estimates from the one or more repair service providers, receive schedule availability from the one or more repair service providers, receive, from the ML chatbot, the cost estimates and the schedule availability, and communicate the cost estimates and/or the schedule availability to a user associated with the sump pump.


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