The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Feb. 10, 2026

Filed:

Nov. 15, 2024
Applicant:

Wipro Limited, Bangalore, IN;

Inventors:

Narasimha Sekhar Kakaraparthi, Hyderabad, IN;

Rajeev Ranjan Kumar, Hyderabad, IN;

Seshu Kumar G V, Hyderabad, IN;

Assignee:

Wipro Limited, Bangalore, IN;

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 16/00 (2019.01); G06F 16/35 (2019.01); G06F 40/284 (2020.01);
U.S. Cl.
CPC ...
G06F 16/35 (2019.01); G06F 40/284 (2020.01);
Abstract

This disclosure relates to method and causal analysis server for identifying domain-specific service management hotspots. The method includes receiving raw data corresponding to plurality of domain-specific issues; generating plurality of chunks from the raw data using an optimal chunking and tokenizing algorithm selected from chunking and tokenizing algorithms to obtain chunked data; creating a plurality of embeddings from the chunked data through an embedding model; clustering the plurality of embeddings into a set of clusters and a set of sub-clusters associated with each of the set of clusters, based on a similarity analysis; determining a set of cluster labels corresponding to the set of clusters and a set of sub-cluster labels corresponding to the set of sub-clusters, via a Large Language Model (LLM); and identifying a plurality of hotspots corresponding to the plurality of domain-specific issues based on the set of cluster labels and the set of sub-cluster labels.


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Kakaraparthi, Narasimha. (2026). Method and system for identifying domain-specific service management hotspots (U.S. Patent No. 12547653). U.S. Patent and Trademark Office. https://idiyas.com/patent/badge/12547653

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