Multi-channel search and aggregated scoring techniques for complex search domains

Abstract

Various embodiments of the present disclosure provide query processing techniques for resolving queries in a complex search domain to improve upon traditional search resolutions within such domains. The techniques may include generating a keyword and an embedding representation for an agnostic search query. The keyword representation may be compared against source text attributes within one or more domain channels to generate a plurality of keyword similarity scores between the search query and features within a search domain. The embedding representation may be compared against source embedding attributes within the one or more domain channels to generate a plurality of embedding similarity scores between the search query and the features within the search domain. The keyword and embedding similarity scores may be aggregated to generate aggregated similarity scores for identifying an intermediate query resolution for the search query. The intermediate query resolution may be leveraged to resolve the query.