Computerized systems and methods for user action prediction

Abstract

The disclosed systems and methods provide a novel action prediction framework that performs personalized action prediction. According to an embodiment, the disclosed framework is able to dynamically predict which action (if any) a user might perform in response to receiving a given message. In some embodiments, for a given message, the action prediction framework can determine the probability that a user (e.g., sender, recipient) associated with the message may perform an action or set of action actions (e.g., open, forward, delete, reply, archive) related to the message. In some embodiments, the framework may be used to suggest a predicted action to the user. In some embodiments, a computing device may use the predicted actions to automatically perform the action. According to an embodiment, the action prediction framework includes a multi-label or multi-class model using a neural network.