The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Feb. 03, 2026
Filed:
Jun. 28, 2023
Asif Hasan, Marlborough, MA (US);
Gaurav Johar, Toronto, CA;
Kanishk Mehta, Toronto, CA;
Sreevasthavan K C, Mumbai, IN;
Akash Mourya, Mumbai, IN;
Himanshu Kumar, Mumbai, IN;
Surya S G, Mumbai, IN;
Harshit Shah, Mumbai, IN;
Ashwini Patil, Mumbai, IN;
Saravanan Murugan, Mumbai, IN;
Anuja Anil Kumar Singh, Mumbai, IN;
Tridib Paul, Mumbai, IN;
Asif Hasan, Marlborough, MA (US);
Gaurav Johar, Toronto, CA;
Kanishk Mehta, Toronto, CA;
Sreevasthavan K C, Mumbai, IN;
Akash Mourya, Mumbai, IN;
Himanshu Kumar, Mumbai, IN;
Surya S G, Mumbai, IN;
Harshit Shah, Mumbai, IN;
Ashwini Patil, Mumbai, IN;
Saravanan Murugan, Mumbai, IN;
Anuja Anil Kumar Singh, Mumbai, IN;
Tridib Paul, Mumbai, IN;
QUANTIPHI, INC., Marlborough, MA (US);
Abstract
A method and system for training a virtual agent is provided herein. The method and system comprises storing conversations between the virtual agent and a user in logs. The method and system further comprises mining the logs to retrieve utterances. The method and system further comprises computing regression for each of the plurality of the charging time segments. The method and system further comprises providing a score to the utterances. Further, the method ranking the utterances based on the score.