The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Feb. 03, 2026
Filed:
Mar. 28, 2023
Applicant:
Servicenow, Inc., Santa Clara, CA (US);
Inventor:
Amine El Hattami, Montreal, CA;
Assignee:
ServiceNow, Inc., Santa Clara, CA (US);
Primary Examiner:
Int. Cl.
CPC ...
G06F 3/048 (2013.01); G06F 3/0484 (2022.01); G06F 40/35 (2020.01); G06F 40/40 (2020.01);
U.S. Cl.
CPC ...
G06F 40/35 (2020.01); G06F 3/0484 (2013.01); G06F 40/40 (2020.01);
Abstract
In the present application, a method of predicting next UI steps for a user by a context-aware dialogue system is disclosed. A plurality of user interface (UI) events associated with a UI is tracked. A predicted next UI step is determined based on at least a portion of the plurality of UI events. A dialogue system component is caused to indicate the predicted next UI step.