The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jan. 27, 2026

Filed:

May. 12, 2022
Applicant:

Dell Products L.p., Round Rock, TX (US);

Inventors:

Saurabh Jha, Bangalore, IN;

Sailendu Kumar Patra, Bangalore, IN;

Guhesh Swaminathan, Chennai, IN;

Assignee:

Dell Products L.P., Round Rock, TX (US);

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06N 20/20 (2019.01); G06F 16/34 (2025.01); G06F 40/166 (2020.01); G06F 40/279 (2020.01); G06F 40/40 (2020.01);
U.S. Cl.
CPC ...
G06N 20/20 (2019.01); G06F 16/345 (2019.01); G06F 40/166 (2020.01); G06F 40/279 (2020.01); G06F 40/40 (2020.01);
Abstract

Methods, apparatus, and processor-readable storage media for automated communication data summarization using artificial intelligence techniques are provided herein. An example computer-implemented method includes identifying one or more words relevant to one or more predefined tasks by processing input communication data using a first set of one or more artificial intelligence techniques; extracting, based at least in part on the identifying of the one or more words, multiple portions of the input communication data into individual sub-portions of the input communication data; generating at least one summarization of the input communication data based at least in part on processing the sub-portions of the input communication data using a second set of one or more artificial intelligence techniques; and performing one or more automated actions based at least in part on the at least one summarization of the input communication data.


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