Computer-based systems configured for context-aware caller identification and methods of use thereof

Abstract

Systems and methods of context-aware caller identification via machine learning techniques are disclosed. In one embodiment, an exemplary computer-implemented method may comprise: obtaining a trained call verification machine learning model that determines when a phone number is associated with a service provider that is associated with a delivery portion of a user activity with an entity within a time window; receiving, from a computing device of a first user, an indication of a communication being received from a second user; receiving activity information of a particular activity associated with the first user and a particular entity; utilizing the trained call verification machine learning model to determine, based at least in part on the activity information and the communication, that the second user is the particular service provider that is associated with a delivery portion of the particular activity associated with the particular entity.