The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jan. 20, 2026

Filed:

Sep. 19, 2024
Applicant:

Atlassian Pty Ltd., Sydney, AU;

Inventors:

David Wilson, Sydney, AU;

Shihab Hassan Hamid, Sydney, AU;

Dimitrios Scoutas, Sydney, AU;

Assignee:

ATLASSIAN PTY LTD., Sydney, AU;

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 30/02 (2023.01); G06Q 30/015 (2023.01);
U.S. Cl.
CPC ...
G06Q 30/015 (2023.01);
Abstract

Embodiments described herein relate to systems and methods for generating new request types for an intake portal of an issue tracking platform. The methods include determining that a threshold number of issues satisfy a clustering criteria and causing generation of a prompt. The prompt includes issue data extracted from the request, predetermined prompt text including example data fields corresponding to one or more defined request types and a request to identify one or more data fields for a new request type corresponding to the issues. The prompt can be provided to a generative output engine. The methods can include receiving a generative response, analyzing the generative response and causing display of the recommendation panel. The recommendation panel can include a suggested new request type generated using the suggested data fields and an option to create the suggested new request type for the intake portal of the issue tracking platform.


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