The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jan. 20, 2026

Filed:

Jun. 16, 2023
Applicant:

Capital One Services, Llc, McLean, VA (US);

Inventor:

David K Wurmfeld, Falls Church, VA (US);

Assignee:

Capital One Services, LLC, McLean, VA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 20/18 (2012.01); G06N 20/00 (2019.01); G06Q 20/10 (2012.01); G06Q 20/30 (2012.01); G06Q 20/40 (2012.01); G06Q 20/32 (2012.01); G06Q 30/0201 (2023.01); G06Q 30/0203 (2023.01); G06Q 40/02 (2023.01);
U.S. Cl.
CPC ...
G06Q 20/1085 (2013.01); G06N 20/00 (2019.01); G06Q 20/405 (2013.01); G06Q 20/3265 (2020.05); G06Q 30/0201 (2013.01); G06Q 30/0203 (2013.01); G06Q 40/02 (2013.01);
Abstract

Systems and methods are provided for determining an emotion state for a user during an interaction with an automated teller machine. In some embodiments, the system may be configured to receive image data associated with a recorded interaction of a user with the interface. The system may be configured to receive interaction data indicative of a process associated with the interface. The system may be configured to apply image data processing to the image data to determine an emotion state for the user during the recorded interaction.


Find Patent Forward Citations

Wurmfeld, David. (2026). Methods for determining user experience (ux) effectiveness of atms (U.S. Patent No. 12530667). U.S. Patent and Trademark Office. https://idiyas.com/patent/badge/12530667

Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile

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