The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jan. 13, 2026

Filed:

Apr. 23, 2024
Applicant:

Intuit Inc., Mountain View, CA (US);

Inventors:

Jianzhao Huang, Ontario, CA;

Pratik Lala, San Jose, CA (US);

John Patrick Symborski, Alberta, CA;

Assignee:

INTUIT INC., Mountain View, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 16/3329 (2025.01); G06F 16/334 (2025.01);
U.S. Cl.
CPC ...
G06F 16/3329 (2019.01); G06F 16/3344 (2019.01);
Abstract

Aspects of the present disclosure provide techniques for dynamic request routing in a computing application. Embodiments include receiving a request via a user interface and determining, based on the request and associated contextual information, not to override use of a routing machine learning model for routing the request. Embodiments include providing the request to the routing machine learning model along with a prompt instructing the routing machine learning model to output an identifier of a software tool for handling the request and an input for the software tool. Embodiments include executing the software tool based on the identifier of the software tool and the input for the software tool. Embodiments include determining a response to the request based on the executing of the software tool and providing the response via the user interface.


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