The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jan. 13, 2026

Filed:

Apr. 10, 2024
Applicant:

Amdocs Development Limited, Limassol, CY;

Inventors:

Marina Ankri, Karnei Shomron, IL;

Boris Rabinovich, Kfar Saba, IL;

Pavel Yefim May, Rishon leZion, IL;

Vivi Miranda, Raanana, IL;

Liad Levi-Raz, Kfar Neter, IL;

Assignee:
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 17/00 (2019.01); G06F 16/22 (2019.01); G06F 16/2458 (2019.01); G06F 16/28 (2019.01);
U.S. Cl.
CPC ...
G06F 16/2458 (2019.01); G06F 16/221 (2019.01); G06F 16/285 (2019.01);
Abstract

As described herein, a system, method, and computer program provide explainability of entity data segmentation based on Boolean friction points. A dataset is processed, using a machine learning model, to calculate a plurality of Shapley values for the dataset, wherein the dataset includes friction points and explanatory variables. The dataset is clustered to generate a plurality of segments, based on the Shapley values. For each segment of the plurality of segments, a global explanation is generated for the segment using a predefined list of Boolean friction columns and the Shapley values.


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