The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jan. 13, 2026

Filed:

Dec. 15, 2023
Applicant:

Caterpillar Inc., Peoria, IL (US);

Inventors:

Taylor Jensen, Chicago, IL (US);

Fiona J. O'laughlin, East Peoria, IL (US);

Diana E. Huerta, Chicago, IL (US);

Christopher M. Burkard, Dunlap, IL (US);

Christopher Ha, Champaign, IL (US);

David Jason Mcintyre, Peoria, IL (US);

Torsten Van Wassenhove, Edwards, IL (US);

Assignee:

Caterpillar Inc., Peoria, IL (US);

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06F 11/07 (2006.01); G06Q 10/0631 (2023.01);
U.S. Cl.
CPC ...
G06F 11/0703 (2013.01); G06Q 10/06316 (2013.01);
Abstract

The system obtains an indication of multiple troubleshooting guides associated with a first issue experienced by a first device and device information describing the first device. The system receives an input including device information describing the second device and an indication of a second issue experienced by the second device, where the second device is different from the first device. Based on the input and the indication of the multiple troubleshooting guides, the system generates a distribution of probabilities associated with the multiple troubleshooting procedures. Based on the distribution of probabilities, the system selects a most likely troubleshooting procedure including a repair step or the testing step associated with the second issue. The system suggests the most likely troubleshooting procedure to perform as a resolution to the second issue experienced by the second device.


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