The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Dec. 30, 2025
Filed:
Apr. 21, 2022
Truist Bank, Charlotte, NC (US);
Kristina Thirles, Orlando, FL (US);
Paul Gerard Mistor, Winston-Salem, NC (US);
TRUIST BANK, Charlotte, NC (US);
Abstract
A system for using a machine learning model to introduce new solutions, based on data gathering and processing, to a user based on user requirements and current solutions. The system includes a back-end server having a processor for processing data and information, a communications interface communicatively coupled to the processor, and a memory device storing data and executable code. The executable code causes the processor to collect data and information from multiple interaction channels, where the data corresponds to interactions between the user and multiple nodes indicating user requirements, store the collected data and information in the memory device, process the stored data and information through a machine learning model to determine which of a set of available solutions are currently being implemented, receive a result from the machine learning model, where the result includes identifying new solutions, and transmit a communication to the user to propose the new solutions.