The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Dec. 30, 2025
Filed:
Aug. 31, 2021
International Business Machines Corporation, Armonk, NY (US);
Jun Wang, Xian, CN;
Bei Chen, Blanchardstown, IE;
Yufang Hou, Dublin, IE;
Akihiro Kishimoto, Tokyo, JP;
Si Er Han, Xian, CN;
Jing Xu, Xian, CN;
Ji Hui Yang, Beijing, CN;
Jing James Xu, Xian, CN;
Xue Ying Zhang, Xian, CN;
International Business Machines Corporation, Armonk, NY (US);
Abstract
A method includes: receiving, by a computing device, an issue definition of an issue with software; generating, by the computing device and based on the issue definition, an urgency score for the issue, the urgency score representing an urgency of resolving the issue; generating, by the computing device and based on the issue definition, a complexity score for the issue, the complexity score representing a complexity of the issue; identifying, by the computing device using natural language processing and based on the urgency score and the complexity score, an assignee to address the issue, the assignee being a team member of a plurality of team members; recommending, by the computing device, to a user the assignee for assignment to address the issue; and tracking, by the computing device, progress of resolving the issue.