The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Dec. 23, 2025
Filed:
Apr. 23, 2024
Bank of America Corporation, Charlotte, NC (US);
Saurabh Arora, Gurugram, IN;
Sandeep Chauhan, Hyderabad, IN;
Bank of America Corporation, Charlotte, NC (US);
Abstract
A system includes a memory configured to store user profile data associated with a user, user interaction data associated with a preauthorized user, and a software application configured to access the user profile data. The system further includes processors configured to access the user interaction data, in which the user interaction data is captured in relation to a natural language exchange session. The processors execute a generative machine-learning model trained to identify an intent of the preauthorized user based on the user interaction data associated with the preauthorized user, determine, based on the identified intent, whether the user interaction data corresponds to a sequence of authorized user interactions or a sequence of unauthorized user interactions, and, in response to determining that the user interaction data corresponds to the sequence of unauthorized user interactions, cause the software application to restrict access of the preauthorized user to the user profile data.