The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Dec. 16, 2025
Filed:
Dec. 20, 2022
Sri International, Menlo Park, CA (US);
Dimitra Vergyri, Sunnyvale, CA (US);
Harry Bratt, Mountain View, CA (US);
SRI International, Menlo Park, CA (US);
Abstract
An automated interactive voice dialogue system using a human-in-the-loop design may enable human-supported interventions, where the automated system still conducts most of the interaction but enables a human agent to assume control of the dialogue and assist, if deemed necessary, so that the user may continue the interaction with little interruption or frustration. In some examples, the user of the dialogue system of this disclosure may not realize that there was a problem, and that the interaction is being or has switched from an automated dialogue system to a human. In some examples, the automated dialogue system of this disclosure may also automatically switch back to machine interaction when the human agent has resolved the situation.