The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Dec. 16, 2025

Filed:

Dec. 15, 2022
Applicant:

Amazon Technologies, Inc., Seattle, WA (US);

Inventors:

Prakhar Gupta, Pittsburgh, PA (US);

Yang Liu, Los Altos, CA (US);

Behnam Hedayatnia, San Francisco, CA (US);

Di Jin, Santa Clara, CA (US);

Patrick Lueder Lange, Mountain View, CA (US);

Sijia Liu, Santa Clara, CA (US);

Spandana Gella, Montreal, CA;

Julia Bell Hirschberg, New York, NY (US);

Dilek Hakkani-Tur, Los Altos, CA (US);

Assignee:

Amazon Technologies, Inc., Seattle, WA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G10L 15/22 (2006.01); G10L 13/08 (2013.01); G10L 15/183 (2013.01);
U.S. Cl.
CPC ...
G10L 15/183 (2013.01); G10L 13/08 (2013.01); G10L 15/22 (2013.01); G10L 2015/223 (2013.01);
Abstract

A dialog management system that coordinates system dialog responses based on natural language guidelines which provide non-deterministic ways for the system to properly respond to a dialog input based on the dialog history/context. For each input, an appropriate guideline is selected by a machine learning component based on the dialog history. The guideline is then sent, along with the dialog history, to a downstream machine learning component to determine an appropriate dialog system response.


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