The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Dec. 16, 2025
Filed:
Sep. 28, 2022
Amazon Technologies, Inc., Seattle, WA (US);
Vinod Krishnan Kulathumani, Westborough, MA (US);
Abhay Doke, Boston, MA (US);
Amazon Technologies, Inc., Seattle, WA (US);
Abstract
This disclosure describes, in part, systems for reporting and locating incidents within a facility using user-directed independently controlled devices. The systems and techniques provide for a user to report an incident through an interface of the independently controlled device, such as a smart shopping cart, and for the device to communicate with a facility management system to identify the location of the device within the facility. The location and the incident report may be communicated to have an associate of the facility address and remediate the incident without interrupting a customer's experience within the facility.