The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Dec. 16, 2025

Filed:

Apr. 05, 2023
Applicant:

Jpmorgan Chase Bank, N.a., New York, NY (US);

Inventors:

Ben White, Mount Gilead, OH (US);

Michael C. Stikkel, Columbus, OH (US);

James Cook, Westerville, OH (US);

Assignee:

JPMORGAN CHASE BANK, N.A., New York, NY (US);

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06F 40/44 (2020.01); G06F 16/3329 (2025.01); G06F 40/279 (2020.01); G06F 40/35 (2020.01);
U.S. Cl.
CPC ...
G06F 40/44 (2020.01); G06F 16/3329 (2019.01); G06F 40/279 (2020.01); G06F 40/35 (2020.01);
Abstract

A method for intent-based natural language processing may include a conversation engine receiving text of an utterance in a conversation from a conversation program, storing a session identifier for the conversation and a conversation state for the conversation, selecting one of a plurality a priority of intents based on the text of the utterance, communicating the text of the utterance to a natural language understanding computer program, receiving a plurality of potential intents and a confidence score for each potential intent from the natural language understanding computer program, selecting a selected intent based on the selected priority of intents, the potential intents, and the confidence scores, executing intent logic associated with the selected intent, updating the conversation state in the database based on the executed intent logic, and returning a response to the conversation program based on the executed intent logic.


Find Patent Forward Citations

Loading…