The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Dec. 09, 2025
Filed:
Jan. 21, 2022
Walmart Apollo, Llc, Bentonville, AR (US);
Rahul Bajaj, New Delhi, IN;
Kailash Sati, Bangalore, IN;
Luis Felipe Gonzalez Fuentes, San Francisco, CA (US);
Uzma Khan, Toronto, CA;
Punith Kumar, Bangalore, IN;
Karuna Rawat, Lucknow, IN;
Walmart Apollo, LLC, Bentonville, AR (US);
Abstract
Systems and methods including one or more processors and one or more non-transitory computer readable media storing computing instructions that, when executed on the one or more processors, perform: receiving dispute resolution information from a user corresponding to a dispute, wherein the dispute resolution information comprises a first data input and a second data input; analyzing, with a first machine learning module in a first tier of a machine learning engine, the dispute resolution information from the user to identify a dispute reason; analyzing, with at least one of second and third machine learning modules in a second tier of the machine learning engine, the dispute resolution information based on the dispute reason, as identified; and determining a dispute resolution based on an output of the second tier of the machine learning engine to resolve the dispute. Other embodiments are disclosed herein.