The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Dec. 09, 2025
Filed:
Mar. 01, 2024
Fmr Llc, Boston, MA (US);
Bernard Kleynhans, Cambridge, MA (US);
Serdar Kadioglu, Somerville, MA (US);
Ramesh Baral, Durham, NC (US);
FMR LLC, Boston, MA (US);
Abstract
A method for generating cross-channel recommendations for a customer includes receiving customer data associated with the customer, content data, and clickstream data; encoding the content data using a text encoder, the encoding resulting in content embeddings; encoding the clickstream data using a clickstream encoder, the encoding resulting in clickstream embeddings; providing the content data, the clickstream data, and the clickstream embeddings as inputs to a hybrid latent model; causing execution of the hybrid latent model, the execution resulting in cross-system user and item interaction embeddings; retrieving application features corresponding to the clickstream data from an application feature store; providing the customer data, the content embeddings, the clickstream embeddings, the cross-system user and item interaction embeddings, and the application features as inputs to a recommendation model; causing execution of the recommendation model, the execution resulting in a plurality of ranked recommendations.