The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Dec. 09, 2025
Filed:
Jun. 15, 2023
Verizon Patent and Licensing Inc., Basking Ridge, NJ (US);
Durgesh Kumar, Bangalore, IN;
Saurabh Tahiliani, Noida, IN;
Verizon Patent and Licensing Inc., Basking Ridge, NJ (US);
Abstract
A device may receive text data associated with a chatbot, a live chat, or an interactive voice response system, and may preprocess the text data with one or more preprocessing techniques to generate preprocessed data and key intents. The device may convert the preprocessed data and the key intents into embeddings, and may combine the embeddings into an input vector. The device may process the input vector, with a language model, to identify relationships between words and phrases of the text data, and may process the input vector and the relationships, with a summary generation model, to generate a summary of the text data. The device may perform one or more actions based on the summary of the text data.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile