The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Dec. 02, 2025

Filed:

Jun. 21, 2023
Applicant:

Csc Holdings, Llc, Bethpage, NY (US);

Inventors:

Shashank Somal, Levittown, NY (US);

Rajesh Khandelwal, Princeton Junc., NJ (US);

Assignee:

CSC Holdings, LLC, Bethpage, NY (US);

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
H04W 24/08 (2009.01); H04L 41/5067 (2022.01); H04L 43/0817 (2022.01); H04W 24/02 (2009.01);
U.S. Cl.
CPC ...
H04L 41/5067 (2013.01); H04L 43/0817 (2013.01); H04W 24/02 (2013.01); H04W 24/08 (2013.01);
Abstract

Systems, methods, and apparatuses disclosed herein can evaluate collections of operational information received from one or more subscriber devices to determine one or more Quality of Experience (QoE) scores for the one or more subscriber devices and/or one or more subscriber premises that are associated with the one or more subscriber devices. Generally, the one or more QoE scores can represent one or more numerically quantitative measures relating to the facilitation of a service by a service provider system. In some embodiments, the one or more QoE scores can represent one or more numerically quantitative measures relating to the experience of one or more subscribers that are associated with the one or more subscriber devices. In these embodiments, the one or more QoE scores can represent numerically quantitative measures of the subjective experience, for example, satisfaction or unsatisfaction, of the one or more subscribers with the service.


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