The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Dec. 02, 2025

Filed:

Dec. 17, 2021
Applicant:

Adp, Inc., Roseland, NJ (US);

Inventors:

Uday Kumar Reddy Gangireddy, Cumming, GA (US);

Henry C. Will, Iv, Dover, NJ (US);

Assignee:

ADP, Inc., Roseland, NJ (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 17/00 (2019.01); G06F 16/3329 (2025.01); G06F 40/35 (2020.01); G06F 40/42 (2020.01); G06F 40/30 (2020.01);
U.S. Cl.
CPC ...
G06F 40/42 (2020.01); G06F 16/3329 (2019.01); G06F 40/35 (2020.01); G06F 40/30 (2020.01);
Abstract

The present disclosure relates to a system and method of providing analysis of chatbot conversation paths, and more particularly, to a system and method which provides visual and data observation of conversation paths and related information to provide a more efficient means of analysis. The method includes: receiving, by a computer system, a plurality of conversational transcripts, converting, by the computer system, the plurality of conversational transcripts into a visualization which includes a plurality of branches representing different conversation paths for the plurality of conversational transcripts; and displaying, by the computer system, the visualization with the plurality of branches.


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