The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Dec. 02, 2025

Filed:

Nov. 14, 2023
Applicant:

Pagerduty, Inc., San Francisco, CA (US);

Inventors:

José Côrte-Real, Lisbon, PT;

Irena Grabovitch-Zuyev, Fredericton, CA;

João Freitas, Lisbon, PT;

Carolina Costa, Lisbon, PT;

Damon Edwards, San Francisco, CA (US);

Sean Scott, Seattle, WA (US);

Assignee:

PagerDuty, Inc., San Francisco, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 11/07 (2006.01);
U.S. Cl.
CPC ...
G06F 11/0769 (2013.01); G06F 11/0709 (2013.01); G06F 11/079 (2013.01); G06F 11/0793 (2013.01);
Abstract

In one embodiment, a computer-implemented method executed using one or more processors of an incident management system comprises receiving a notification of an incident associated with a computer system, and in response to receiving the notification: extracting an error message from the notification; reading a set of computer program code changes that have been implemented in the computer system; matching the error message to the set of computer program code changes and outputting a set of one or more candidate code changes that may correspond to the error message; based on the set of candidate code changes, generating an automatic remediation for the incident; and using the one or more processors of the incident management system, executing the automatic remediation on the computer system.


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