The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Nov. 25, 2025
Filed:
Apr. 04, 2022
United Services Automobile Association (Usaa), San Antonio, TX (US);
Casey Roberto Rinehart, San Antonio, TX (US);
Justin Royell Nash, Little Elm, TX (US);
Navaid Hussain, Dallas, TX (US);
Soon Fatt Hoo, Tahlequah, OK (US);
Subhalakshmi Selvam, Allen, TX (US);
Steven Michael Anzaldua, Goliad, TX (US);
United States Automobile Association (USAA), San Antonio, TX (US);
Abstract
Mutual authentication and CSR verification techniques are described in this patent document. When a first person calls a second person, neither of them know that the other person is who he or she says he or she is. After a second person receives the call, the second person can log into a provider portal using a user device. After the second person logs in, the second person can see a verification of the call, can input on the user device a time passcode, or can receive such as passcode from a central system to authenticate the first person. The first person can provide the passcode to the second person. Upon receiving the inputted passcode, the second person can use his or her user device to indicate that the time passcode is correct so that the second person can be authenticated to access the first person's account.