The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Nov. 25, 2025

Filed:

Nov. 09, 2023
Applicant:

Salesforce, Inc., San Francisco, CA (US);

Inventor:

Jose Lejin P J, Bengaluru, IN;

Assignee:

Salesforce, Inc., San Francisco, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04L 51/216 (2022.01); G06F 3/04842 (2022.01); G06F 40/279 (2020.01);
U.S. Cl.
CPC ...
H04L 51/216 (2022.05); G06F 3/04842 (2013.01); G06F 40/279 (2020.01);
Abstract

A user device (e.g., a computing device, a smart device, a mobile device, a laptop, a tablet, a set-top box, a display device, etc.) may generate, based on a request for conversational history information, a timeline for a user interface comprising an interactive timeline indicator indicating a conversation that occurred during a time window. The user device may display, based on an interaction with the interactive timeline indicator, a graphical representation of the time window that indicates a circular order of occurrence for the conversation and other conversations that occurred during the time window. The user device may display the conversation based on an interaction with an interactive element that indicates when within the circular order of occurrence the conversation occurred.


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