The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Nov. 18, 2025
Filed:
Jul. 03, 2024
Pagerduty, Inc., San Francisco, CA (US);
Christopher Phillip Bonnell, Longmont, CO (US);
PagerDuty, Inc., San Francisco, CA (US);
Abstract
A machine learning model is applied to extract keywords from an event associated with network operations. A keyword vector is constructed where each keyword extracted is represented as a unique dimension in the keyword vector. The keyword vector is compared against event category vectors associated with event categories to identify potential matches. A relevance score is calculated for each category based on the comparing. The event is classified into one or more categories based on the relevance scores exceeding a predetermined threshold. A user interface configured to visually display and obtain feedback regarding the classifying is generated. At least one of the event categories is updated based on a user feedback received via the user interface and machine learning retraining.