The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Nov. 18, 2025

Filed:

Nov. 30, 2022
Applicant:

Bank of America Corporation, Charlotte, NC (US);

Inventors:

Lalit Dhawan, Cranbury, NJ (US);

Swetha Ravi, Charlotte, NC (US);

Pratap Dande, Saint Johns, FL (US);

Assignee:

Bank of America Corporation, Charlotte, NC (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 9/44 (2018.01); G06F 9/451 (2018.01); G06F 9/48 (2006.01); G06N 3/004 (2023.01);
U.S. Cl.
CPC ...
G06F 9/4806 (2013.01); G06F 9/453 (2018.02); G06N 3/004 (2013.01);
Abstract

Apparatus and methods are provided for an autonomous bot that learns from user activity. The bot then autonomously acts to complete tasks that the user typically performs. The bot may detect and act in response to detecting a problem with an application. The bot may dynamically generate guidance that assists the user completing a target task. Illustrative guidance may include highlighting differences between software applications, identifying information missing from a document or form and demonstrating how to obtain the needed information or complete a task.


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